Company Description
Yoda Tech Pte. Ltd. is a Singapore-based company that specializes in digitalization solutions. Our approach is to break down digitalization into small, manageable initiatives using Micro-bots, rather than large transformational projects. This helps reduce IT Operations spend. We focus on Automate + Robotize, Power Application Development, Infrastructure, Maintenance, and Support to enhance operational efficiency.
Role Description
This is a full-time remote role for an ITSM Consultant. The ITSM Consultant will be responsible for Information Technology management, IT Service Management, Problem Management, IT Operations, and Service Desk support. The role includes overseeing day-to-day IT operations, implementing IT service management best practices, identifying and resolving IT problems, and providing support to end-users.
Qualifications
Additional qualifications that would be beneficial:
· Experience in setting up E2E process (ITIL) and testing of the processes with ITSM tool deployment
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