Business Acquisition
Analyzes the corporate requirements and provide customized solutions to fulfil their short term & long term requirements
Researches competition offers during corporate visits & proactively recommends for review & revision to Product team & MCC
Seeks opportunities to increase YES FIRST penetration
Reviews the catchment, identify target relationships for new acquisition
Conducts joint calls with relationship Group RMs, Product, Senior Leadership to facilitate acquisition of new key relationships
To work effectively towards cracking large deals on income earning products like Gift Cards, Asset Products, MF & Insurance
Drives migration to electronic channels and explore opportunities of setting captive ATM’s in the corporate premises to improve visibility
Conducts regular activities , helpdesks / service desks at the corporate to increase visibility
Reviews corporate requirements & competition offering and provides customized solutions with help of product to ensure conversions
Service Quality
Ensures High standards of Service Quality delivered to the corporate
Ensures 85% Salary Credit (SLC) in accounts acquired from portfolio corporate
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Reviews Complaint Management & Service Excellence for portfolio corporate and highlight gaps to Service Team
Reviews re-designation / closures in portfolio corporate and ensure portfolio quality
Generate Cross Sell Opportunities
Collaborates with other product sales groups in the location for Cross Sell facilitation
Plans and implements various cross sell initiatives of balance builders & asset products to improve product penetration in the portfolio
Explores other banking requirements and Collaborates with other relationship groups to increase banking relationships People Management
Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the section.
Develops talent within the team by providing guidance, ongoing feedback, coaching and development opportunities to individuals to enable achievement of the defined goals. Risk and Internal Control Responsibilities
Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
SECTION IV: KEY INTERACTIONS Key Internal Interactions Purpose of Interaction
MCC
Solicit support for any promotional activities conducted
Other BU RM’s and Units
Connect with Business Banking RM’s to generate leads
Liase with YSL, Credit Cards and Retail Banking to maximize cross sell opportunities
NOC
Follow up for activation of accounts
CSD
Follow up for salary and form processing Key External Interactions Purpose of Interaction
Corporate Clients
Engage with key corporate functionaries in a professional and positive manner to generate interest and acquire relationships
Existing YBL Cusotmers
Seek to engage and identify opportunities to increase the overall wallet share SECTION V: K
Bachelor’s degree
Master’s degree is preferred Professional Certifications
AMFI/NCFM/NISM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added advantage
Language Skills
Written and spoken English is essential EXPERIENCE Years of Experience
A minimum of 4 years of relevant experience with at least 2 years in a similar role Nature of Experience
Prior experience in BFSI Sector