Training & Staffing:– Optimum staffing of resources, Training & Sales team management (Both Classroom and Field)
Sales Discipline & Input Parameters:–
CRM creation for catchment- Segment/ Market/ Industry
DSR, Lead Management, Maximum usage of Digital platform
Focus on Activities at Industrial estate, commercial/ Business park/ Society/ Clubs etc. around the catchment
Actively up-sell each business opportunity to maximize revenue opportunity.
Business Hygiene & Customer Experience:– Focus on superior TAT, FTR
VQVP- Volume with Quality & Value with Productivity will be the mantra of sourcing.
Wish-list based sourcing
Hook-based sourcing
Asset led relationship deepening
Industry- segment focused sourcing
Keep the team motivated at all times to have the highest level of energy and deliver on organizational objectives
Team & Leadership Engagement
Visible engagement with Team & Leadership, covering:
Performance monitoring & review of CRP/BRP*
Identifying gaps leading to underperformance, providing support items on underperformance, sharing of best practices across teams etc.
Implement sales monitoring mechanism to measure the productivity of the team on core and cross sell targets.
Focus on underperforming BRP’s.
Focus on senior mgmt reporting and ensuring support / direction to enhance channel performance.
Goal setting, & Review
Exception & escalation handling
Qualifications
Ideal Candidate
Overall experience of over 7 years with banking experience of at least 4 years in Liabilities sales team management.
Strong People Management, Presentation and Relationship skills.
Team Orientation and Customer Focus
Analytical and Problem Solving
Energetic, Dynamic, Pleasant & outgoing personality.
Primary Location
Maharashtra – Mumbai
Department
Branch Banking
Sub-Department
Acquisition and Product Cross Sell Management
Job Type
Standard
Shift
Day Job
Schedule
Full-time
Employee Status
Regular
Posted On
24.08.2020
Work Location
Prabhadevi Mumbai