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Information Technology

Xpheno Hiring for Technical Support Engineer Job at Noida Full Time

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1 – 2 Year
Noida


Job Description

Job Description :

The criteria for candidates :

  • B.E / B tech / BCA / BSC / MCA / MSC from 2020, 2021 or 2022 batch
  • Aggregate of 60%

  • Knowledge on Microsoft Windows, AWS, Google cloud


Roles and Responsibility :

  • Correspond and solve whatever the issues could is facing
  • Correspond or solve requests and issues raised from Customer regarding Citrix Products by Phone and Email.
  • Create web contents for frequently asked questions to improve customer satisfaction.
  • Need skill to search previous examples, gather information, and ability to do decision making
  • Understanding of virtual products, Windows Server, Linux Products, and Network preferable
  • Structure recreate environment, workaround plan
  • Experience in Technical support to Enterprise is preferable
  • English reading ability is a must since most of the documents are in English
  • Will cooperate with Sales’ requests and escalation

Salary : Not Disclosed by Recruiter

Industry : IT Software – Other

Functional Area : IT Software – Other

Role Category : Computer/IT

Employment Type : Full-Time

Job Overview

  • Date Posted:
  • Location:
  • Job Title: Xpheno Hiring for Technical Support Engineer Job at Noida
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