Wisdom Warehouse LLC Hiring for eCommerce Service Delivery Operations (Remote) Job at Hyderābād Full Time

Role Type: Contract

Location: Remote Job Description:

The Job Role requires an associate that is responsible for all day-to-day tasks with several key eCommerce channels for the organization including our native site, amazon, Walmart, ebay and other sales channels.

The associate will work closely with the team to maximize the efficiency of operations that includes setting up and managing product listings as required, maintaining active inventory, tracking purchase orders, sell through and managing content on the channels as well as the site for the products, furthermore, the p&l for the sales channels from accounting perspective will also be tracked by the associate.

The role interfaces with customers, platform support channels and the internal team members. Must have strong computer skills, customer service finesse and be a self-motivated worker.
Key Proficiency Required:

• Item Setups – Completion of all required item setup information to secure retailer part numbers (ie, ASINs at Amazon) utilizing excel spreadsheets and other internal documents to compile the necessary information.

• Item & Inventory Maintenance – completing updates to items when there are changes such as item costs, product descriptions, new images or videos, branded product content, item inventory status changes. Creating shipment plans, Manage Inventory & its Tracking across all sales channels. Must be able to track inventory cycle from supplier to end customer including the following (but not limited to):

o Supplier/Manufacturer

o eCommerce Platform Fulfilment

o Merchant Fulfilment

o 3rd Party Logistics & Warehouse

o Customer Returns/Refunds

• Vendor to User experience – from the vendor through our channel platforms to the end user – maintain, modify and expedite the processes as well as analyze and suggest strategies to maximize the performance, experience and buyer outcomes & relationships.

• Platform Management – Manage eCommerce Platforms on various sales channels including (but not limited to):

o Amazon
o WalMart
o eBay
o Facebook

• Store Management – Manage Store on eCommerce Platforms that offer the Store Creation/Management Capabilities such as Amazon/eBay/Etsy/Walmart as well as on Native Website.

• Listing Management – Create & Manage Listings for Products on sale including synchronization of items within each ecommerce platform. Research Listing Competitors using Platform Specific Tools to apply various pre-defined strategies to maintain sales at required levels.

• P&L Tracking – Maintain and Track Profit & Loss Sheets using Sales Tracking Tools provided by the organization, and create weekly reports on each SKU’s for its profit/loss.

• Product Ranking – Track the Product Ranks across all ecommerce platforms including but not limited to Amazon, Walmart, Ebay, Etsy, Facebook, Google. Self-Improvise on defining ranking strategies to rank products higher than the competition by researching titles, keywords, competitors and sales trends.

• Manage Ad Platforms – Run Pay Per Click Campaigns utilizing the Ad Platforms for the respective eCommerce Webite including Amazon, Walmart, Etsy, Google, Ebay and Native Website for Google Adwords.

Business Skills:

Must have strong computer skills, Excel, math skills, research skills problem solving and phone etiquette. Must be e-commerce proficient and able to set up inventory, operations, tracking, customer service, returns, shipping and all customer/vendor inventory management.

Job Type: Full-time

Pay: ₹12,000.00 – ₹20,000.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Flexible shift
• Monday to Friday
• US shift

Application Question(s):

• Have you worked on Amazon Seller Central in the US Market?
• Have you worked in managing PPC, Listing Optimization and Account Management before?
• Do you have more than 1 year experience in eCommerce Management?