Full Job DescriptionAbout Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo India
Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Business Services, Risk Services and Product, Analytics and Modeling (PAM). We are operating in Hyderabad, Bengaluru and Chennai locations.
Department overview
The Enterprise Technology Infrastructure (ETI) team within the Enterprise Information Technology (EIT) is responsible for enterprise-wide infrastructure services across the global footprint, including networking, production services, storage, data centers, mainframe, midrange and Cloud-based systems, distributed systems, and international infrastructure.
About the Role
Installs, configures, tests and maintains operating systems, application software and system management tools. Ensures the highest levels of systems and infrastructure availability. Maintains security back-up, and redundancy strategies. Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks. Participates in the design of information and operational support systems. Provides 2nd and 3rd level support for Systems and liaise with vendors and other IT personnel for problem resolution
Responsibilities
Understands compliance and risk management requirements for supported system area. May assign tasks and/or project resources. Monitors work progress and adherence to technical process controls/standards.
Team member will be responsible for Configuration, Patching and Change Management Support for Server Infrastructure with exposure on hardware,
OS (Solaris or Linux) that are hosted in remote datacenter. Most of the systems run on Sun Midrange,
Intel Standalone, Blade and VMWARE servers.
Should have remote Infrastructure Support Experience with excellent scripting and automation skill with Good Communication Skills. Should be ready to work in 24×7 shifts on rotation basis.
Essential Qualifications:
Mandatory Support Experience handling environment of large-scale Solaris or Linux OS and Sun/X86/X64 Hardware
Mandatory Support Experience in Remote Datacenter based servers support of US clients.
Strong Knowledge on Redhat Linux Operating System.
Mandatory Support Experience on Sun and Intel Server Hardware HP/DELL/IBM Standalone and Blade Servers.
Support Experience on Oracle and HP/DELL/IBM firmware upgrades.
Support Experience on OS and Hardware Troubleshooting.
Support Experience in writing Python/Shell scripting to automate day to day work
Knowledge and Experience on VERITAS Volume Manager, Multipathing and Clusters.
Knowledge/experience in Puppet/Ansible
Knowledge and Experience on Server Management tools like OVO/Netbackup/Alerting tools.
Knowledge on Web,Application & Database Servers Support.
Strong communications skills, both in writing and speaking.
Should be comfortable working with US teams.
Familiar with Ticketing tools like Service Now
Desired Qualification
:
Primary Skill: Linux OS and Intel Hardware Support
Secondary Skill: Remote Support Experience on DELL/HP/Virtual Servers
Domain Knowledge: Unix Server Support
Minimum Experience (in years): 6
Required to work in shifts: Yes -24×7
Production Support Service: Yes
Market Skills and Certifications
Red Hat Certified System Administrator (RHCSA)
Red Hat Certified Engineer (RHCE)
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 66240