Introduction: Coordinating the international shipment of goods. Communicating with a variety of people, such as shippers, agents and vendors and have excellent customer service skills in dealing with customers/buyers. Presentable and has good command on the language.
Handling new and existing export customer’s enquiries and reverting with necessary details immediately.
Coordination with the manufacturing facility for arranging samples and trial orders.
Understanding the requirement of the customer and discussion with the team for fulfilment of the enquiry.
Grade identification of the products.
Handling pricing information.
Analyse the logistics options for shipment and plan the shipment strategy.
To be updated with the organization’s international marketing activities are aligned and updated with current policies and guidelines.
Be adept in understanding foreign currencies & conversion and knowledge of market trade in respect of various foreign currencies.
To complete, file and maintain EXIM documents pertaining
to Pre and Post Shipment such as Proforma Invoices, Credit/Debit Notes etc.
Communication with freight forwards, CHA (Customs House Agent), Transporter.
Communication with suppliers, consignee, agents, transporters.
To follow up regularly and diligently with logistics companies to ensure timely shipments of goods.
Track the shipment and follow up for payment Technical Knowledge
Nature of logistics & supply chains.
Factors in logistics decision making.
Current trade policies and guidelines related to shipment.
Core Skill/Generic Skill
Complete accurate well written work with attention to detail and use of grammar.
Communicate with customers/suppliers in writing.
Read & follow guidelines, rules, processes, export documents & agreements.
Oral Communication (Listening and Speaking skills)
Listening effectively and orally communicate information accurately.
Good command on language – both written as well oral.
Ask for clarification and advice from the concerns.
Good communication/coordination skills. Writing, reading and verbal.
Excellent customer service skills
Knowledge of export laws and regulations.
Minimum Exp: 2 – 5 years
Education Graduate & Diploma in EXIM preferred.
Job Type: Full-time
Salary: ₹30,000.00 – ₹40,000.00 per month
Ability to commute/relocate: