Vodafone Hiring for Assistant Manager_Senior Engineer_OSF Tomcat_Pune at Pune, Maharashtra Full Time

The IT Operations Engineer supports in the delivery of tasks and activities that manage customer / business / user needs (regarding IT requirements) and ensure customer satisfaction with Vodafone�s IT products and services in line with Customer Services Management strategy. The IT Operations Engineer conveys a good understanding of established concepts and procedures regarding administrating and maintaining assigned applications, services, systems and solutions, incident management, problem management, change and release management and some vendor management, through the delivery of defined activities. Typically reports to the Senior IT Operations Team Leader. #_VOIS

Job Responsibility

Ensure availability of the applications through proactive / reactive activities for the portfolio.

Timely resolution of tickets / incidents, no gaps in performing daily activities related to monitoring

Work on service-requests tickets from the user departments

Interfaces with various vendors for issues / fixes.

Teamwork in an international team

To come up with ideas to enhance the system

Skills

Monitor and Diagnose

Incident Response

Dev Ops

Security

Software Engineering

Automation and Robotics

Cloud

Data Analytics and Insights