Answering calls and collecting callers information, preparing database
providing Tele Counselling, Counselling the walk-in students based on their profile, shortlisting the USA universities / Colleges and Converting them as an applicant.
Providing details of programs and available opportunities with company
Coordinate with the universities/Backend Application team for the admission process.
Regular students follow up. Maintaining all records of existing and prospective clients in CRM.
Maintaining cordial relations with the students throughout the process by clearing their doubts and queries.
Explaining the advantages of the Universities and guiding them for future career options.
Monitoring & reporting to senior managers on the effectiveness of strategies/campaigns.
Support execution of the destination-wise activity calendars to deliver pipeline leads and conversion targets by intake.
Meeting targets within the set deadlines.
Be a productive and effective member of the virtual office team and support Office Managers by exhibiting a collaborative operating style thereby building team spirit.
Identifying key marketing opportunities.
reach the targets to get incentives.
Requirements :
Bachelor’s degree with 2 years of experience in processing student applications for international universities/colleges (preferably US universities/colleges).
Demonstrated knowledge of university admissions policies and procedures.
Must be able to work independently and have strong customer service skills.
Strong written, verbal, and interpersonal communication skills required.
Ability to handle a multitude of tasks in a fast-paced office required.
Ability to maintain confidential information required.
Must be willing to travel to attend events and available to take calls any time.
Must have laptop and highspeed internet with dedicated work place