Virtusa Hiring for IMS Service Desk Analyst L2 Job at Chennai Full Time

Implement IT SNOW CSM development & Integration plans and processes to meet business requirements for new and revised SNOW CSM

GSConnect system and programs

Support project management by preparing progress reports and status of key milestones for SNOW CSM GSConnect development &

integration projects

Prepare code or modify SNOW CSM GSConnect components based on design specifications, while adhering to defined programming

standards, structured coding techniques and development methodologies

Conduct code reviews, identify potential issues and provide feedback for appropriate revisions

Plan and implement steps to create interfaces between major systems

Perform maintenance and problem resolution on single or multiple applications or interfaces

Identify opportunities for improving SNOW CSM GSConnect functionality and performance issues by working with customers and architecture

resources

Coordinate, design and maintain a test environment, including data customization (i. e. aging, creation, manipulation, extraction, etc. )

Select and apply appropriate tools to manage test processes, validate results and perform various levels of testing appropriate to the

environment

Develop test deliverables in line with pre-defined areas of quality control (i.e. test planning, test preparation, test execution, defect management

and test reporting), including building definitions, specification requirement decomposition, and requirement matrices

Determine test cases, conditions, checklists, decision tables, systems controls and auditability checks

Oversee and facilitate the test process including structuring, facilitating or participating in reviews and inspections

Resolve and analyze issues in day-to-day delivery and implement practices for IT SNOW CSM GSConnect development & integration focusing

on increasing effectiveness and efficiency

Provide support on issues and problems from less experienced new team members, provide direction and guidance as needed.

Identify the scope for automations to improve PerformanceProductivity of instanceSupport Team

Primary Location

: IN-TN-Chennai

Schedule

: Full Time

Job Type

: Experienced

Travel

: No

Job Posting

: 09/09/2022, 7:14:06 AM