Velocity Global Hiring for Human Resources Administrative Associate at Bengaluru, Karnataka Full Time

Full Job Description
ABOUT US

Velocity Global is one of the fastest-growing companies in the world and hands down one of the greatest places to work from anywhere. We accelerate the future of work beyond borders. Our global work platform simplifies the employer and employee experience through cloud-based workforce management technology, personalized expertise, and unmatched scale. As the largest global Employer of Record (also known as International PEO) in 185 countries and all 50 United States, more than 1,000 brands rely on Velocity Global to build global teams without the cost or complexity of setting up foreign legal entities or state registrations. The company offers additional services including Independent Contractor Compliance to assess a workforce, and Agent of Record (AoR) to streamline payments to contractors. Velocity Global was named a “Leader” in Global Employer of Record services by prominent analyst firm NelsonHall. Founded in 2014, we have hundreds of employees across five continents.

POSITION SUMMARY

We are currently looking to hire a Human Resources Administrative Associate to join our growing Global Delivery Centre team. This is a remote position in Bangalore. This full-time position will be responsible for executing projects for the Global Delivery Centre and providing service support to the different departments and functions of the organization. This is a global service support and delivery role that offers the successful candidate the opportunity to join a rapidly growing company that is creating an entirely new category and is led by a veteran team in this unique industry space. This role calls for someone who is truly “high velocity,” where resourcefulness is key to success. This position is well-suited for the particularly ambitious person who has high attention to detail and is attracted to making a positive impact at work. The right candidate has a relentless zeal to contribute and should have an affinity towards matters of international growth, data integrity, compliance and employment. There is a constant opportunity for competency development, as the successful candidate will learn the business model of Velocity Global and will work with all of Velocity Global international offices. This individual will report to the Global Delivery Centre Director.

Velocity Global is a high-growth company so candidates should relish the fast pace of a start-up environment and embrace the opportunity to define the service operations of the Global Delivery Centre.

RESPONSIBILITIES

Provide high quality service support to our global offices in collaboration with the Client Services Team, Payroll, Finance, IT, Operations, International Velocity Global teams and local service providers across the globe

Work on adhoc [20%] and recurring projects [80%] and work together with the Global Delivery team completing the projects on time, on budget

Perform administrative tasks on Velocity Global’s HRIS Platform including creation of payroll requests, maintenance and audit of employee profiles, uploading of monthly payslips etc.

Creation and modification of expense policies in our expense management platform

Ensure all projects are tracked in the internal project management tool

Ensure service delivery according to OLAs and maintain high quality of service

Work closely with stakeholders and develop good relationships across different functional teams

Ensure high levels of data accuracy and data integrity throughout systems

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not construed to be an exhaustive list of all job duties performed by the personnel so classified.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience:
BSc/BA in Business Administration / Human Resources or equivalent certification

2+ years of experience in international Shared Service Centers / BPOs or equivalent providing administrative support and work experience in cross functional administrative projects

Should have experience in working across different times zones, preferably in a 24/7 setup

Experienced in working with different ticket management systems

Business proficiency in the English language required

Research-oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information

Excellent presentation, verbal and written communication and listening skills

Strong consultative customer service and project management style

Technology-literate, including Microsoft Office and Google suite

Drive, strong work ethic, and a passion for creating an unparalleled customer experience…it should be in your bones

OUR CULTURE

At Velocity Global, we foster a values-driven culture. From the interview process, to performance evaluations, we center our values in our day-to-day. We move with Velocity and we build relationships with Professionalism, through trust and respect. Our Integrity leads us to do the right thing at all times. We Empower each other to decision-making with accountability while always striving to be of Service, to our clients and to one another. We are a #PeopleFirst organization. Our global team consists of conscientious individuals, passionate about work and life, and we are committed to putting our employees first, in all that we do.

We have a passion for all things international business and thrive in a fast paced, high-growth environment. If you want to work for a professional, global, inclusive and innovative company, we’d love to meet you!

At Velocity Global, we value inclusion and belonging. We encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. If you have a disability or special need that requires accommodation, please contact us at [email protected]