VConnex Hiring for Customer Support Executive/Sales Consultant (Australian Company) at Jaipur, Rajasthan Full Time

Full Job DescriptionJob descriptionCIMET – A Comparison Software LeaderCIMET is an Australian company that provides Comparison as a Service to many brands in Australia. Our mission is to help our customers live their financial best and save on everyday utilities. We do this by providing a comparison platform to comparators, loyalty companies, fintech, and many more.CIMET runs energy comparison platform which enable consumers to save $100s on their energy bills.Our culture is positive, fun and vibrant with core values of Passion, Expertise and Trust at the heart of it. We believe in a best-in-class sales culture run by individuals who are self-driven, autonomous and curious about the Energy industry with a passion for excellent customer service.The Opportunity:As a Sales Representative for CIMET you will be part of an amazing team, speaking to warm consumer to assist with their energy and broadband bills.You’ll learn how to control your pipeline and be given multiple ways to earn commissions on every call you make!Commissions limited only by your own personal drive and ambition.If you are looking for great work/life balance. An employer who fosters growth, nurtures success then we might be exactly what you’re looking for. This isn’t your everyday cold calling sales job and is an opportunity not to be missed working for a company which offers Australian businesses a product which benefits their back pocket.*Applicants should be in Jaipur*Responsibilities: Manage outbound and inbound callsIdentify and assess customers’ needs to provide the correct solution and achieve customer satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policiesTake the extra mile to engage customersRequirements: Proven customer support experience or experience as a client service representative will be helpfulGood command over the English LanguageStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyMust have computer knowledgeHigh school degreeEarly Morning ShiftsJob Type: Full-timeSchedule:Morning shiftExperience:Total work: 1 year (Preferred)Work Remotely:No