Full Job DescriptionUST Global is looking for Quadient Architect to help capability building activities within UST
UST Global???? is a leading provider of platforms; digital innovation; artificial Intelligence and end-to-end IT & Business services and solutions for Global 1000 companies. We are transforming corporations through deep domain expertise; knowledge-based ML platforms; as well as profound anthropological efforts to understand the end customer and design products and interactions that create delight. We are deeply committed to developing a comprehensive understanding of our clients?????? problems and to develop platforms to address them.
Responsibilities:
?????? Help setup CCM practices
?????? Meeting with the IT Manager to determine the company??????s current and future needs
?????? Determining whether the current system can be upgraded or if a new system needs to be installed
?????? Providing the company with design ideas and schematics
?????? Project managing the design and implementation of the system
?????? Meeting with the software developers to discuss the system software needs
?????? Troubleshooting systems issues as they arise
?????? Overseeing all the moving parts of the system integration
?????? Measuring the performance of the upgraded or newly installed system
?????? Training staff on system procedures
?????? Providing the company with post-installation feedback
Qualifications:
?????? Bachelor??????s degree in Computer Science; Engineering; or a related field
?????? Experience and good exposure on Quadient Inspire Product Suite
?????? Understand Data Processing & ability to create Customized Omni Channel Communications as per Client requirements
?????? Strong Skills Designing; Development and handle Data pre-processing ; Composition and all Phases of CCM
?????? Experience in a similar role would be advantageous
?????? Managerial experience
?????? In-depth knowledge of enterprise systems; networking modules; and software integration
?????? Knowledge of computer hardware and networking systems
?????? Familiarity with programming languages; operating systems; and Office software
?????? Advanced project management skills
?????? Excellent communication skills
?????? Ability to see big-picture designs from basic specifications
?????? Ability to problem solve complex IT issues
This position will be based in Trivandrum; Kerala