Full Job DescriptionTechnical Skills:
Ø Solid Knowledge with implementation, administration of monitoring tools.
Ø Solid Knowledge with integrating CA UIM events into other network management systems (Like MSSCOM Solar Winds etc.).
Ø Solid knowledge of building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirement.
Ø Solid knowledge of Windows, Linux OS commands, software upgrades, and with network routing and bridging protocols.
Ø Solid knowledge of performance monitors and debugger tools.
Ø Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems.
Ø Customize enterprise rules, alerting, and reporting functions for business critical services.
Ø Experience with high availability environments with established SLA’s.
Ø Knowledge in design or implementation and providing support of highly distributed applications (i.e. having an architectural sense for ensuring availability, reliability, etc.).
Ø Exceptional attention to detail.
Organisational skills
Ø Good analytical and problem solving skills.
Ø High level communication and collaboration skills.
Ø Risk Analysis and Management.
Ø Ability to react to a changing environment.
Ø Communicate with Team members effectively and efficiently.
Personal skills
Ø Proactive.
Ø Detail-oriented.
Ø Ability to influence and persuade.
Ø Multi-tasking.
Ø Integrity and trust.
Ø Presence of Urgency.