UnitedHealth Group Hiring for EAP Senior Coordinator at Bengaluru, Karnataka Full Time

Position background – We make outbound calls to locate in network behavioral health providers for members; then reach out to the member to deliver results.

Specific Duties:
1. Work assigned provider search cases, utilizing internal database to match providers to customer request

2 Make outbound calls to consumers to providers to confirm provider availability

3. Make outbound calls, or emails to consumers to confirm provider results

4. Manage multiple work queues & databases, intermediate excel experience required,

5. Excellent customer service skills and communication required

• High school education or equivalent experience.
• Excellent Oral and Written Communication Skills (English)
• Trained on Accent Neutralization
• Minimum Qualification – Graduate
• Willing to work in US Shifts

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.