Unifees Hiring for Admission / Education Counsellor Job at India Full Time

Job Responsibilities and Duties:

• Responsible for Guiding students for IELTS, TOEFL, PTE, SAT 1, GRE, and GMAT Coaching.
• To deliver pipeline leads and conversion targets by intake, assist with the execution of destination-specific activity calendars
• Counsel students regarding abroad education opportunities such as regarding Country, Course, Universities, programme selection, and career planning.
• Provide accurate information regarding the study abroad programs, courses, colleges and universities, and countries like the USA, Canada, Australia, New Zealand, UK.
• Act as the single point of contact for clients with respect to queries and Registrations.
• Counsel students & working professionals through multiple media like telephone calls, emails, WhatsApp chats & social media.
• Handling walk-ins & counselling them for new registrations & admissions
• Generate leads and follow-ups for admissions & closure, Provide consultation with a high level of professionalism.
• Develop & maintain positive working relationships with students/working professional
• Maintaining Records of all student queries and status updates of action taken thereon.
• Delivery of Sales targets in a performance-driven competitive environment.
• Managing the data in system software (CRM).
• Enrolling Students on the test prep and admissions, following up with the students, Convert enquiries into enrolments
• Conduct research on courses and universities, Assisting students with their Application & Visa process
• Analyze the mindset of the students who are interested in abroad education and motivate and encourage clients to take up the course
• Contact potential or existing students/customers to inform them about a course, product or service
• Keep records of calls and sales and note useful information, manage in-house/online interview sessions where students can meet institutions representatives to submit applications on the spot
• Follow up leads and enquiries and maximize the number of applications submitted
• Possess high level of competency in using CRM for managing student cases and running performance reports. Ensure accuracy in data entry and management
• Attend to student face-to-face, phone, and email enquiries in a timely and professional manner
• Coordinating with Branches/ Associates for pending documents and payments, Filling online/paper applications, and submitting the application to overseas Universities.
• Solving the queries of branches/partners through emails and calls.
• Taking the initiative and efforts to build a professional work environment, ensuring that deadlines are met, and the students/ agents have a positive experience during the entire admission process.

Minimum Requirement

• Candidate with 2–5-year experience in Admissions/ Career Counselling in the education industry preferred
• Good Communication & Sales Skills
• Ability to multitask under pressure and meet deadlines
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems
• Excellent knowledge of English
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Bachelor’s Degree – preferred.

Hiring process: Direct Interview

Location: Dehradun

Job Type: Full Time

Salary: Best as per industry standards

Office timings – Monday to Saturday, 9.30 Am to 6.30 PM

Job Types: Full-time, Regular / Permanent

Salary: ₹12,000.00 – ₹28,000.00 per month

Schedule:

• Day shift

COVID-19 considerations:
All COVID-19 precautions at workplace

Ability to commute/relocate:

• Dehradun, Dehradun – 248001, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location