Ultimate Recruiter Hiring for Technical Support Engineer at Thane, Maharashtra Full Time

Opening for the Technical Support Engineer.

Job Location – Pune.

Experience – more than 5 yrs.

Responsibilities for Technical Support

• Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved
• Act as the initial point of contact for all computer and system related concerns from clients or other employees
• Assist management in creating training materials pertaining to computer troubleshooting and usage
• Organize and file documentation pertaining to warranties and instructional guides for computer hardware
• Maintain a working log detailing all required system updates, as well as the date of completion
• Attend in-person meetings with clients to analyse, troubleshoot and diagnose hardware problems
• Resolve technical issues related to network interruptions
• Actively update, maintain and monitor all aspects of computer networks.

Qualifications for Technical Support

• A bachelor’s degree in computer science or related technology field is preferred
• Professional written and interpersonal skills are essential when communicating with customers and clients
• Ability to prioritize and manage several milestones and projects efficiently
• Accept constructive criticism and customer feedback regarding their experience with software or IT services
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution

Interested candidate send their resume on whatspp or call on 8291688443

Application Deadline: 13/1/2022

Expected Start Date: 12/1/2022

Job Type: Full-time

Salary: From ₹40,000.00 per month

COVID-19 considerations:
yes

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Remotely:

• No

Speak with the employer
+91 8291688443