UiPath Hiring for Product Support Engineer at Bengaluru, Karnataka Full Time

Full Job DescriptionWe see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset. It acts like a compass for us. We are fast, immersed, humble and bold. And that’s not just words on the walls.

Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement.

We make software robots, so people don’t have to be robots. Would you like to be part of this journey?

This is what you’ll do at UiPath

Escalation point of contact for UiPath software support in pre-sales and post-sales stages
In charge of the overall product support for discrepancies/bugs/enhancements/customer education for our Robotic Process Automation software through standard channels email and ticketing tools
Help customers round the clock (24/7 shifts)
Sharing customer feedback to the product team
Mentor and knowledge sharing with the L1 team
Escalation of bugs to development and Product team

This is what you’ll bring to our team

Experience: 2-5 years
Graduates in Computer Science/IT with high knowledge of basic programming
Strong experience in programming of at least 1 year .NET (C# or VB), Java + node-based programming perfect match
Previous experience in RPA technologies is an added advantage
Experience in application support is a plus
Fluent written and spoken English is mandatory, fluency in any other European language is a plus
Flexible for shifts
UiPath Certified Professionals ( UCP ) preferred
Life at UiPath can sometimes feel like a roller coaster. It comes with changes, healthy challenges, and the opportunity to build solutions from the ground up, have great impact, and learn a great deal.

At UiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.

UiPath is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable accommodation to complete the process, please contact us @ [email protected] and let us know how we may assist you.