TPS Technologies Hiring For Operations Executive at Bengaluru, Karnataka Full Time

Job description

Job Summary:

At TPS we are striving to become India’s best E-Commerce provider, with a customer first approach. To be successful in our mission, we need exceptionally talented, bright and driven people.

We are looking for a talented Operations Executive for our e-commerce operations in Bengaluru. The Operations Executive will be responsible for executing the strategic and operational initiatives required to exceed customer needs, and differentiate TPS from its competitors. You will maintain strong alignment with key departments to ensure the business is effectively executed.

This opportunity is for you if you are someone who enjoys multi-tasking and working under pressure in a fast-moving environment. You should have very good communication, coordination and interpersonal skills. An ideal candidate will possess good analytical and problem-solving skills with a capability of setting priorities and working under pressure.

Responsibilities:

1. Process customer orders received via various e-commerce portals.

2. Package and Shipment of customer orders as per SLA.

3. Track shipped order and ensure delivery as per SLA.

4. Provide customer service and support to end customers and ensure 100% customer satisfaction.

5. Collaborate with various partner organizations (Logistics Companies & E-Com Companies like Amazon) to ensure we consistently exceed performance metrics.

An Ideal Candidate shall demonstrate ability to put team priorities into a larger business context and make difficult trade offs wrt. changing business goals. He/ She should have the ability to take and implement quick decisions, build relationships, strong presentation skills and ability to motivate and inspire.

Required Experience, Skills and Qualifications

• Bachelor’s degree in any stream.
• 2+ years of experience with exposure to E-commerce and Operations Management.
• Experience with global payments products, financial tech and/or two-side marketplaces a plus.
• Computing Knowledge, Advanced knowledge of Microsoft Excel.
• Good Presentation Skills.
• Excellent written and verbal communication skills.
• Good Communication Skill in English, Hindi and Kannada is required.

Benefits

1. ESIC Benefits

2. Competitive Rewards and Recognition Policy.

3. Employee Incentive Plan

Want to know more about us? Visit: www.tpstech.in

Job Type: Full-time

Schedule:

• Day shift

Experience:

• Operations: 1 year (Preferred)
• total work: 1 year (Preferred)
• E-Commerce: 2 years (Preferred)

Language:

• English, kannada and Hindi (Preferred)

Work Remotely:

• No