The Technology Maker Hiring for Customer Support Executive(only females) Job at Madgaon Full Time

Job Title – Customer Support Executive
Project – Mobile Gaming App
Location – Madgaon, Goa
Shift Timings: Rotational Shift

• 10am-7pm/11am-8pm/2pm-11pm/11pm-8am

(Must be comfortable for all the shift timings)

Terms:

• Full Time
• 6 Day Week
• Work from Office
• Night Shift- Pick and drop service provided by company within 10km

Skill set Requirement – Excellent Communication skills and problem solving abilities.

Job Responsibilities:

• Providing chat and call support

• Strategically approaching each player based on their history and profile.

• Educate current and potential customers with product and service information.

• Identify and escalate priority issues to the Team Leader and Ops Team.

• Actively participate in team meetings.

Job Types: Full-time, Regular / Permanent

Salary: ₹18,000.00 – ₹25,000.00 per month

Schedule:

• Day shift
• Rotational shift

Ability to commute/relocate:

• Margão, Goa: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)