Title – Customer Support Executive
Project – Mobile Gaming App
Location – Madgaon, Goa
Shift Timings: Rotational Shift
●10am-7pm/11am-8pm/2pm-11pm/11pm-8am
(Must be comfortable for all the shift timings)
Terms:
● Full Time
● 6 Day Week
● Work from Office
● Night Shift- Pick and drop service provided by company within 10km
Skill set Requirement – Excellent Communication skills and problem solving abilities.
Job Responsibilities:
● Providing chat and call support
● Strategically approaching each player based on their history and profile.
● Educate current and potential customers with product and service information.
● Identify and escalate priority issues to the Team Leader and Ops Team.
● Actively participate in team meetings.e changes as and when needed according to the performance of the content.
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 – ₹25,000.00 per month
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