A guest services manager handles visitor needs, front-desk operations, and ensures the highest level of guest satisfaction. Guest services managers assess employee performance, create strategies and services to enhance productivity and increase revenue and profitability. They also handle guest complaints, providing service replacements or refunds as needed. They are in charge of the safety and security of hotel amenities such as the pool, spa, gym, and valet services, as well as the inventory of required supplies. A guest services manager must be an excellent communicator and leader to successfully manage staff and operational responsibilities.
Job Type: Full-time
Salary: ₹22,000.00 – ₹30,000.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Speak with the employer
+91 8976733470
Application Deadline: 26/09/2022
Expected Start Date: 26/09/2022