Full Job Description
HR Advisor at Technicolor
GENERAL SUMMARY:
Global HR Shared Services Center is part of the Global HR Organization accountable for delivering consistent, high quality, and efficient centralized services to Human Resources, Employees and Manager Communities with the ability to scale as the business grows.
As part of this scope, the incumbent will be responsible for developing and documenting GHRSSC Knowledgebase / Repository on our SAP Human Resources Information Systems.
Technicolor Centre of Expertise has a vacancy for HR Advisor supporting our extended teams based out of U.K. & Continental Europe regions.
The role will also include providing HR support to additional regions such as U.K. & other regions thus providing an opportunity to work with a range of Technicolor Business lines focussed on supporting our end-to-end Global HR Operations function such as Employee Onboarding Support, Employee Data Management Support and Exit Management Support.
OVERALL TEAM / DEPARTMENT GOAL:
Build a quality-focused Global Service Delivery Organization that is scalable, sustainable and enables business growth whilst improving the experience of our Employee Community
PRIMARY RESPONSIBILITIES:
Providing resolution to employee and manager inquires as well as daily transactional and operational support to Human Resources Partners & Senior Human Resources Managers (SHRM’s) and HR Knowledge Centers for specialized servicesAdditional areas of functional expertise may include Employment Letters, Salary Increase Letters, HR Program Support (Employee Data Management) & Employee Separation (Voluntary or Furlough)To ensure tasks assigned are completed with good quality / accuracy and in an efficient manner, within the specified Service Level Agreements (SLA’s)To work cross functionally with our global extended teams within Continental Europe & other Global Regional Teams to resolve inquiries that comes in everydayUpdates relevant HR Systems (SAP SuccessFactors) to ensure consistent, accurate, and timely data entryEnsures compliance with requirements established by company procedures, local government regulations, and audit requirementsWorks with limited autonomy under moderate directionWork is reviewed for accuracy and overall qualityUse Advanced Excel capabilities, including pivot tables, lookups, complex formulas, data model and graphing to streamline business processesDevelop VBA Programs to Automate existing manual processCreate Excel Dashboard based on management requirement.
May have to work extra hours when volume goes up or if need arises in the team
COMPETENCIES:
Desired: 3 – 4+ years of relevant experience in Global HR Services OrganizationExcellent communication skills both written and verbalStrong attention to detail, organizational and follow through skillsAbility to handle and manage multiple assignments and projects while effectively balancing schedules and ad-hoc requestsBasic knowledge of Python for automation.Knowledge of general HR policies/programs and the ability to communicate such in a concise way to employeesThe capability to plan and schedule work in line with changing prioritiesAbility to work with high volume workload and tight deadlinesCustomer focused with a ‘Can Do’ AttitudeA strong sense of attention to detail with a focus on service delivery
ORGANIZATION STRUCTURE & REPORTING LINES:
Reporting to the Manager, Global HR Services Center
ROLE TO BE BASED AT:
This role is based in ITPL, Whitefield, Bangalore, India.
Shift Timings: 2:30 PM to 11:30 PM
Currently our entire Global HR Services Team is Working from Home due to Covid-19 Pandemic