Full Job Description
You must be proficient in:
· Daily monitoring of operational tasks: hardware checks, software updates, report, IT tool, asset management, etc.
· Testing, troubleshooting, and managing all IT-related matters including data, wireless communications, mobile technology, telephony, security, and computer hardware and software.
· IT ticket resolutions within reasonable and established timeframes.
· Weekly & monthly quality checks for hardware, accessories, and other peripheral devices.
· Successful completion of departure decommissioning of accounts and hardware.
· Participation in the documentation of new or updated IT policies and procedures.
· Budget management, vendor relationship with strong communication, negotiating, etc.
· Email configuration tool: MS Outlook, Thunderbird, etc.
Mandatory checks:
· 5+ years of experience in IT Support [Software & Hardware]
· 2+ experience as IT manager.
· Any graduation + minimum 1yr diploma in IT Hardware.
· Strong interpersonal skills, with the ability to communicate complicated technical information in a clear, concise, and simplified manner.
· Deep sense of personal responsibility and accountability Knowledge of modern information security practices and following the latest technology trends.
· Comfortable working with and managing the Google productivity suite.
· Management and leadership skills.
· Flexible for rotational shift.
Job Type: Full-time
Salary: ₹25,000.00 – ₹30,000.00 per month
Schedule:
Experience:
Work Remotely: