Tech Mahindra Hiring for Technical Support Voice for Noida Location Job at India Full Time

Job description

TECH MAHINDRA IS HIRING TECHNICAL SUPPORT ASSOCIATE.

We are looking for IMMEDIATE JOINERS – For Noida Location

Contact Karishma Bhatnagar – 9871069624 – Please share your CV at WhatsApp.

Key Responsibilities

• Voice Support & technical Support to ensure closure as per given SLA.
• Follow-up/ update ticket for every call to ensure timely closure.
• Call ownership, drive to resolution and communication with customer.
• Call Closure and customer satisfaction survey.
• Telephonic support to End Users.

Desired Candidate Profile

• Any Technical Graduate can apply. (B.Tech | B.E. | B.Sc(IT) | BCA – MCA | M.Tech | B.Sc(Computers) | B.Com(Computers).
• Any Undergraduate with Technical Experience of minimum 6 Months can apply.
• Excellent Spoken English
• Basic Technical Knowledge – Networking / Troubleshooting Skills.
• Any Undergraduate fresher can also apply.
• But ensure you are not pursuing any regular courses.
• Must be comfortable with Any shifts
• Must be comfortable with Work from Office.

Perks and Benefits

• Both Side Cabs
• Gratuity & Insurance

NOTE – This is a work from office role.

RoleCustomer Success, Service & Operations – Other
Industry TypeBPO / Call Centre
Functional AreaCustomer Success, Service & Operations
Employment TypeFull Time, Permanent
Role CategoryCustomer Success, Service & Operations – Other

Job Type: Full-time

Salary: ₹300,000.00 – ₹380,000.00 per year

Schedule:

• Rotational shift

Supplemental pay types:

• Joining bonus

COVID-19 considerations:
Vaccination is mandatory

Ability to commute/relocate:

• Noida, Gautam Buddha Nagar – 201303, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: One location

Speak with the employer
+91 9871069624