Job Purpose

The Role of the Logistics Manager is to monitor and drive Logistics requirements through a strong level of leadership and commitment to the logistics function. The Logistics Manager is responsible for a high level of quality ,driven through performance outputs from the team in inbound and outbound functions as well as provide a solid reporting perspective on all commercial and transactional elements

Primary Duties and Responsibilities

• Monitor day to day activity regarding billing and dispatch

• Manage 3rd party suppliers such as freight forwarders and warehouse partners as required

• Work on cost optimization and efficiency of the logistics operations

• Manage Imports/Exports with support of CHA’s

• Assist with all aspects of reporting and achievements in line with the required outcomes of the business

• Provide escalation to urgent matters and achieve a high level of customer satisfaction

• Interact with the sales and support teams to deliver excellence in all matters relating to Logistics

From time to time you may be required to assume additional responsibilities other than those specified above.

Performance Dimensions

• Quantity of Output of Work: Quantity or amount of work produced personally on assignments, tasks, projects, products or services

• Timeliness of Delivery of Output: Timely delivery of goods and services in terms of schedules, deadlines, goals and targets.

• Quality of Work Output : The quality of goods and services produced in terms of errors, waste and rework required to meet standards.

• Use of Resources: The efficiency of use of time, money, materials and people to produce the required goods and services.

• Customer Impact/Value Added : The extent to which the goods and services produced meet the expectations of internal and external customers.

• Freedom from Unplanned Support: The amount and intensity of supervision and support necessary to perform up to standard.

• Team/Unit Contribution: Unrelated to personal or group performance, is helpful to others in the unit or organization in getting work done or setting a tone of cooperation.

• Productive Work Habits : The extent to which overall work style is effective and productive in terms of time management, setting objectives and priorities, and following-up on commitments across a variety of work challenges.

• Adding Skills and Capabilities: The extent to which any capabilities were added to the current portfolio of skills, attitudes and knowledge in order to get work done and build for the future.

Knowledge and Skill

• Has a proven track record of understanding logistics functions inclusive of implementation of new initiatives to streamline and refine process

• Has a good understanding and ability to influence team members regarding growth and personal goals in order to meet business outcomes and targets

Work experience requirements

• Minimum of 5 year’s experience in a leadership role (supervisor,Team Leader)

• Demonstrated ability to influence change

• Ideally strong skills in all MS applications and system oriented training

• Able to execute job requirements in SAP

Education & Certification Requirements

• High School or Equivalent

• Warehouse or logistics qualified is also highly regarded

• Skills in people management & workflow procedures

Cultural Competency Requirements:

Join our team to connect the world with the power of technology!