· Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are shipped on time to meet customer delivery promise
· Consolidate information from different sources to determine daily load plan requirements for the facility, then adjusting and executing accordingly.
· Monitor system generated routing solutions and provide viable routing solutions and make decisions on deliveries outside of the normal routing matrix.
· Lead the order batching strategy to ensure efficiency while protecting customer experience
· Allocate labor from various sources, lead meetings, direct and assign job duties for FC Associates
· Perform in depth problem solving in all areas to ensure successful and continuous operations
· Train, audit, and support FC Associates to perform Amazon standard operating procedures and utilizing equipment and software
· Ensure FC associates have proper tools to perform the job and coordinate repair or replacement when needed
· Communicate with internal and external suppliers using all communication channels available
· Report and escalate systemic issues to management as necessary and in a timely manner
· Review and update Standard Operating Procedures according to Amazon practices
· Participate in initiatives to ensure Safety and Operational Excellence
· Identify, address and resolve safety hazards within the Fulfillment Center
-Fully understand processes and daily goals, and make recommendations to improve performance
· Perform administrative duties, and additional functions, as needed and determined by management
· Support and work in all areas of the Fulfillment Center as required and as determined by site management
· Support other spokes/ fulfillment centers as required and as determined by city leadership
Basic Qualifications
. Must have a minimum High School diploma or equivalent. Graduates preferred.
· Direct management experience for employees in a retail, distribution, or logistics environment or hospitality background
· Candidates must be flexible to work in shifts.
· Candidates must be flexible to work weekends and or evenings.
· Experience working under pressure in a fast-paced environment.
· Basic understanding of transportation / truckload operations.
· Demonstrated ability to use computer and wireless technology
Preferred Qualifications
Preferred Qualifications
· A completed Bachelors Degree from an accredited university in engineering, operations, or related field.
· Experience in transportation industry is a plus.
· Strong computer skills using MS office products.
· Management of a minimum of 30 employees
· Interest in long term career development through assignments in multiple fulfillment centers across the nation
· Demonstrated analytical skills and ability to problem solve and prioritize with little guidance
· Demonstrated excellent communication skills (written and verbal) with all levels of associates and management
· Knowledge of existing Amazon Warehouse Management systems or equivalent
· Experience leading kaizen or continuous improvement events