Role : Delivery Manager
Location : Bangalore
Experience : 15-20 Years
ing Hierarchy: ing to Delivery Head of an Automotive Business Unit
Role Summary & Responsibilities:
o Lead, mentor, retention and motivate high performance project resources for seamless delivery across engagements for all clients
o Establish operating procedures, work assignments, planning, and all project management activities across the delivery organization and meet targets for project revenue, profitability and utilization
o Manage scope of projects from inception to closure. Define, develop and manage implementation schedules and project budgets.
o Take complete ownership for Delivery Governance of their accounts and carry out regular project audits to evaluate SLA, compliance and quality
o Overseeing teams across the different stages of project delivery by supervising staff
o Maintain key customer relationships. Lead the new customer acquisition initiatives.
o Evaluating customer feedback and instituting changes as necessary to manage expectations
o Coordinate resources, prepare project teams for kick-off and ensure effective completion of project milestones, control project scope and mitigate risks.
Candidate Profile
· Bachelors or Master’s degree in engineering or related technical field
· Professional Project Management Certification from accredited institution preferred
· At least 15 years of experience in software development, testing and delivery of complex software projects in the domains of automotive development and/or testing
· Have executed software projects/programs of 3 M$ or more
· Have experience in managing customer escalations independently
· Have thorough understanding and experience of managing projects in conventional and agile development environment
· Have led a team of at least 50+ engineers of multiple technology domains / disciplines
· Experience mentoring, coaching and developing rising talent in the technology department
· Excellent time management and organizational skills and experience establishing guidelines in these areas for others
· Strong sense of personal accountability regarding decision-making and supervising department teams
· Experience working in a high-level collaborative environment and promoting a teamwork mentality