Full Job Description
Performance Metrics –
—————————————————————————————————————————-
2. Design and architecture
Performance Metrics –
—————————————————————————————————————————-
3. Development and testing
Performance Metrics –
—————————————————————————————————————————-
Technical Competencies 1. Domain Knowledge/ Communication – Demonstrates technical know how in one or multiple domains. Ability to document complex ideas and translate into easily understood information to non-technical employees. Delivers technical communications (both, oral and written) that is impactful and is easily followed by various audiences.
—————————————————————————————————————————-
2. Services Innovation – Considers the total user experience, technical feasibility, and market viability in all aspects of the product development process. Leverages domain knowledge and expertise and collaborates with diverse teams to create robust solutions that advance the business.
—————————————————————————————————————————-
3. Business Acumen – Applies an understanding of business, financial and economic principles, knowledge of performance levers and organizational structure, and market dynamics to drive decision-making.
—————————————————————————————————————————-
4. Application and software development – Demonstrates knowledge of architecture design and software technology practices and trends, and is able to effectively interface with the delivery teams.
—————————————————————————————————————————-
5. Testing – Displays understanding of QC modules and their functionality, change and version control mechanism and business processes to execute appropriate testing procedures.
—————————————————————————————————————————-
6. End-to-End Systems Analysis and Design – Displays understanding of design concepts and integration techniques. Identifies patterns and trends in system usage to optimize performance. Develops intuitive interfaces for an improved end-user experience.
—————————————————————————————————————————-
7. Product Support/End User Support – Demonstrates ability to reduce maintenance issues through troubleshooting. Applies customer service skills and knowledge of help desk tools to manage and escalate challenging user issues.
—————————————————————————————————————————-
Knowledge / Skills Communication Skills