Talent Leads HR Solutions Hiring for System Support manager at Mumbai, Maharashtra Full Time

Roles and Responsibilities

Direct Responsibilities

Provides technical support and guidance to team.

Direct involvement in incidents or problems (irrespective of priority) that cause service impact and

Acts as escalation point for incidents not being resolved in a timely manner.

Works with his reporting Manager of IT to establish standards and best practices for managing

Internal Infrastructure, including network, access rights, servers, internal applications,

Documentation.

Works closely with the IT Service Desk and other Specialist to ensure a timely, robust and

Comprehensive service transition process.

Responsible for day-to-day system administration, including management of internal network, Microsoft Active Directory (AD) and system backups.

Responsible for management of the rollout and support of printers, applications etc.

Installs, configures and supports new and existing servers and network infrastructure

Maintains and constantly improves server and network performance, reliability and security

Performs any other duties as may be required from time to time.

Excellent in computer system validation documents, Preparing SOP & Policies.

Install, configure, and troubleshoot standard hardware and firmware

Provide remote assistance and support to IT staff in the different regions and end-users, when necessary

Provide support for server backup & monitoring

Provide support for File/Print/Anti-virus servers

Provide in-depth analysis and problem resolution for complex operating environments involving Microsoft, IBM, and EMC

Determine the impact of requirements on the existing architecture, systems, and work processes and work with affected areas to ensure the proper review/communication of requirements and integration

Determine infrastructure system specifications for hardware/software compatibility in close collaboration with other ITS teams and the Office of Information Security

Carry out patch management and security administration for Windows servers / Linux Servers

Participate in the evaluation of server hardware and peripherals, as well as OS and patches for different applications

Has hands on certificate management.

Good Knowledge on Linux

Knowledge on include installing, upgrading, and patching operating systems;

Knowledge on installing and configuring virtual servers;

Application deployments to Middleware Infrastructure performing aspects of system security, including OS hardening and patch installation;

Applicant must be able to work independently or in a group environment and writing documentation.

Excellent communication skills and proven team work / building are required for this position.

The candidate must be able to integrate with a team of highly skilled Systems Administrators and other Information Technology staff

Role:Network (Support) Engineer

Salary: Not Disclosed by Recruiter

Industry:Investment Banking / Venture Capital / Private Equity

Functional Area:Engineering – Hardware & Networks

Role Category:IT Network

Employment Type:Full Time, Permanent

Key Skills

Network InfrastructureNetworkingNetwork PerformanceIT Service DeskTechnical SupportSystem AdministrationSystem SupportPrintersActive DirectoryComputer System Validation

Education

UG:Any Graduate

Company Profile

Talent Leads HR Solutions Pvt Ltd

a leading broking firm

Company Info

X

Recruiter Name:rashmi

Contact Company:Talent Leads HR Solutions Pvt Ltd