Synopsys Hiring for IT Support Admin, I Job at India Full Time

35730BR

INDIA – India

At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything and we’re powering it all with the world’s most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you.

Role Responsibilities:

• Active support of Synopsys business collaboration activities and clients globally through video chat, instant messaging, email and phone using internal tools and software. (Zoom, Microsoft Teams, MS Whiteboard and other applications as needed)
• Ability to work independently and as part of a global team to define, manage and complete assigned activities
• Provide constructive feedback to the team, suggesting modifications and improvements for applications, processes and projects
• Consider various business actions and alternatives for solving customer solutions
• Ability to work directly with business groups to gather requirements and develop solutions to meet immediate needs
• Identify opportunities and act quickly and decisively to respond to the situation
• Take initiative to work on challenging work assignments
• Willingness to think outside the normal parameters for assignments
• Grow your IT skills and understanding of various platforms and applications as part of a larger team
• Develop, edit and proofread documentation for projects, processes and applications
• Obtain and maintain accurate client documentation
• Automation of processes for collaboration tools and end user support
• Virtual assistance for installation of new AV equipment as needed
• Consultation of AV equipment needs for worldwide Synopsys offices

Role Qualifications:

• Excellent written and spoken English
• Excellent customer service skills; Active listening, patience, attentiveness, adaptability, dependability & effective communication
• Attention to detail is essential
• Diligent problem solver
• Developmental knowledge of coding, testing, supporting and debugging software
• Fundamental knowledge of common scripting & programming languages
• Understanding of Microsoft Office Suite (Word, Excel, PowerPoint) and Power BI
• Ability to produce various versions of designs/visual representations in a fast-paced environment
• Understanding of project management concepts and deliverables
• Understanding of networking principles and troubleshooting a plus
• Understanding of mobile device management solutions a plus

Education:

• Bachelor’s Degree or 4 years equivalent experience

Info Technology

India

IT Support

Employee