updates to functional and category heads
program
Experienced in navigating ambiguity and change with an entrepreneurial mindset.
experience design, customer care, customer intelligence, customer loyalty
candidates preferred from Ecommerce/ Apparel/Retail Industry
Having good experience in customer support
Skills: ecommerce/apparel/retail industry knowledge,online and offline experience,membership program management,ambiguity navigation,customer care,feedback synthesis,personal shopper program management,customer service,apparel industry knowledge,retail industry knowledge,query monitoring,ecommerce,program management,entrepreneurial mindset,customer channel management,customer feedback analysis,experience design,apparel,customer query monitoring,win-back program implementation,intelligence,operational activities,voice of customer,ecommerce industry knowledge,customer,customer loyalty,customer review analysis,membership management,win-back programs implementation,customer service management,customer support experience,customer-centric decision-making,customer intelligence