Swastik Associates Hiring For Customer Support & CRM Executive at Porur, Chennai, Tamil Nadu Full Time

Job Summary
We are an ISO 9001:2015 certified organisation in the business of industrial distribution and service providing to industries & corporates, especially OEMs
Responsibilities and Duties
Coordinate with customers, answer enquiries, take & follow leads, offer quotations, follow up with customers on the offers submitted to convert to orders. Place orders to source, coordinate in supplychain, coordinate with sales engineers, follow up for repeat orders, manage CRM system, support in backend operations, etc.
Key Skills
English knowledge, E mails, Microsoft Office – Word, Excel, Powerpoint, outlook, Tally / other ERP (preferable), Zoho or similar CRM software (preferable).
Required Experience and Qualifications
Any graduate, 1~ 3 years experience preferred; candidates residing in & around Porur, Poonamallee, Valasaravakkam, etc. preferred. Pls send your resume with last drawn salary & expected salary
Benefits
To be discussed in person

Job Type: Full-time

Salary: ₹10,000.00 – ₹20,000.00 per month

Experience:

• working: 1 year (Preferred)

Education:

Location:

• Porur, Chennai, Tamil Nadu (Preferred)

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies
• Other duties as requested

Work Remotely: