Full Job Description
Skillset Requirements
Excellent documentation skills
Demonstrated knowledge of software and tools for writing content, incorporating graphics, and publishing documents
Knowledge and experience in US Healthcare/IT or any international healthcare domain is also an added advantage.
Excellent communication skills to co-ordinate with clients and technical teams for projects.
Organizational skills with the ability to handle various tasks, projects, and delivery schedules
Effective time management skills
Ability to quickly and easily assimilate new software concepts and product knowledge
Ability to learn and translate technical information into less technical English language user-focused documentation
Collaborative, Flexible, Team Player, amicable, proactive
Educational Requirements
Graduate or Post-Graduate Degree in any discipline
5 years plus experience as a Technical Writer
Technical Requirements
Excellent spoken and written communication in English
Excellent Documentation Skills
Proficient with Microsoft Office
Proven capabilities with Agile/Scrum methodologies
Demonstrated ability in copy editing and developmental editing the work of others
Demonstrated knowledge of software and tools for writing content, incorporating graphics, and publishing documents
Experience with other publishing and graphics tools, such as MadCap Flare, Adobe Illustrator, and Photoshop, a plus.
Job Responsibilities
Researches and gathers the information required to document software products by participating in team meetings, interviewing subject matter experts, and reading and reviewing technical and user documentation
Follows all technical publications and Sunquest procedures, standards, and style guides and work with writing peers to refine and improve
Determines and shares documentation delivery timelines and tracks progress against product development schedule to ensure deliverables are met
Collaborates with subject matter experts to ensure technical accuracy of documentation
Identifies risks and develops risk mitigation plans to meet project timelines
Provides project coordination for multiple concurrent projects
Collaborates with members of other departments for the benefit of users of the documentation
All other duties and responsibilities, as assigned
Qualifications
Behaviors
Required
Functional Expert: Considered a thought leader on a subject
Thought Provoking: Capable of making others think deeply on a subject
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
Innovative: Consistently introduces new ideas and demonstrates original thinking
Motivations
Required
Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
Bachelors or better.
Experience
Required
2-5 years: 2-5