Asset Owner Service Group (AOSG) is responsible for several tactical/transactional initiatives and strategic planning and execution work relating to US IIS business. There will be several operational work streams initiated will include tactical solutions, process re-engineering, quality and control, KPI/Metrics Management, Governance. The significant expectation from the team is to engage with Global Delivery and finalize a revised operating model including consolidation of activities, determine the off-shore/onshore activities and Head count and further engage in implementation of such strategic solutions within the agreed time frames.
AOSG will approach the current business processes purely from a client’s perspective and would remove all complications and ensure a high quality service delivery to the clients.