Full Job Description
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Processes
To act as a subject matter expert on changes within the Enterprise Change Management (ECM) function and the implications of these to the projects being run in LCS.
Be a NWOW champion and support the embedding of NWOW principles within the function.
Ensure all appropriate governance controls are being followed by LCS Process Owners/Project managers to ensure the function is 100% compliant.
Work with Senior Manager, Legal Operations and Finance Business Partner to track financial performance against targets. Provide gap analysis in Clarity to be used as the single source of data and reporting purposes.
Prepare meeting pack for the QPR and MPR, take minutes and distribute in a timely manner (at least 2 weeks prior to the scheduled governance meetings) – with key focus on the quality of the output and veracity of the data, especially around financials in Clarity. The collaterals should be coherent, with clearly articulated key messages to meet the prescribed quality and visual standards.
Support Process Owners/Project managers with all activities to keep projects up to date – from financial plans, risk and issue management, status reporting and schedule management in all applications – e.g. Clarity, Jira etc.
Review all cost allocations like budget, actuals and forecasts with respective Process Owners/Project managers on an ongoing basis – track and help them adjust for any cost variances.
Track and report financial and non-financial benefits and ensure it aligns to Group’s objective.
Participate in the weekly ECM PMO Working Group calls and disseminate all appropriate control updates within the Legal Project Management team.
Maintain updates to the project knowledge base on Confluence.
Assist in maintaining and keeping the LCS technology roadmap up to date.
Risk Management
Apply all relevant Group, Country, Business or Functional policies and procedures to manage risks.
To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Governance
In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Head Legal, Operations
LCS & COO team
Key Functional Partners: Technology, Finance, Compliance, and Risk
Other Responsibilities
Embed Here for good and the Group’s brand and values within the role’s remit
Work effectively across the Group, using values behaviours to drive overall business growth
Responsible for delivering efficiency and goals and targets associated with the Programme/Projects
Our Ideal Candidate
Proven PMO experience for a Financial Services organisation.
Project Management qualification (i.e.: Prince 2, PMP or similar)
Licences and Certifications/accreditations: Scrum Master and Product Owner certification from Scrum Alliance, Scrum.org or other associations are must, Practitioner certification of Scaled Agile framework like LeSS, SaFE, Scrum Scale, Spotify, Nexus and Human Centred Design or Design Thinking are plus.
Experience with large-scale organizational change efforts /previous Change Management experience within FS.
(Critical) Expert working knowledge with Project management tools such as, Clarity, JIRA, Confluence etc.
Minimum of 5 years hands on experience in Agile or other related disciplines (Lean Software Development, Human Centred Design).
Minimum of 10-year experience in Information Technology
Minimum of 2 years leading & managing Software/ IT Projects / Teams using Agile
(Desired) Experience in leading transformation in non-technology functions
(Desired) Experience in cultural transformation
Proficient in using a variety of agile delivery tools e.g. JIRA, Confluence
Ability to collaborate and work dynamically across a broad range of stakeholders.
Very good communication skills – both written and verbal.
Proficiency in drafting documents, reports, and meeting materials.
Good organizational skills.
Well developed, flexible interpersonal skills appropriate at all levels of engagement within the Bank’s multicultural environment.
Must be a team player and able to work with and through others.
Effective collaborative skills that contribute to positive working relationships with both internal and external senior stakeholders.
Personal authority to steer others to ensure projects are kept up to date.
Sharp business acumen, including the ability to assess risk.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.