Full Job DescriptionJob Function: Technical Delivery Center- Services Why SoftwareONE?:
SoftwareONE is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology and digital transformation strategies. This is achieved by modernizing applications and migrating critical workloads to public clouds, while simultaneously managing and optimizing the related software and cloud assets and licenses. SoftwareONE’s offerings are connected by PyraCloud, its proprietary digital platform, which provides customers with data-driven, actionable intelligence. With around 7,700 employees and sales and service delivery capabilities in 90 countries, SoftwareONE provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. SoftwareONE’s shares (SWON) are listed on SIX Swiss Exchange.
The role:
New Software/Subscription Procurement
Working with internal stakeholders and functional groups to
effectively and efficiently
Analyze demand volumes
Re-harvest where opportunities exist
Procure best product
Right size footprint – removing unused deployments.
Procure based on actual usage/needs
Purchasing at right support levels
Advise internal stakeholders on options, if available.
Specify how software is deployed
Ensure deployment done as per recommendation.
Subscription Management
Ensuring subscription renewals done prior to expiry date and are renewed at the right level, include the right options and are done based on needs.
Operational Reporting
Reporting on software/subscription applications on usage, costing, inventorying, maintenance expiry and compliance.
Compliance Management
Working with internal stakeholders to ensure deployment of software applications are compliant and if not, working with the stakeholders to remediate any non-compliance.
Flexera Operational Management
Ability to create custom reports / generate standard reports / update records for software licenses or subscriptions using Flexera tool. Also responsible for integrity of license data for own portfolio in terms of accuracy, completeness and ensuring all data is as current.
Demand Management / Collation
Collating demand from various stakeholders/functional groups within customer organization to collate similar
product requirements for the purpose of ordering sufficient licenses to meet demand and also leverage on volume
discounts
Occasional Travel Required Based On Business Requirements. Travel to customer site may be required based on business requirements. Travel may be short/long duration depending on complexity of task required.
Budget Management
Propose and own a specific budget amount for the purpose of BAU software license & subscription renewals. Portfolio
Manager will be responsible for utilization of this budget.
Vendor Payment Management
Ensuring publishers/resellers are paid correct amounts and
within a given timeframe.
Periodic/Ad-hoc stakeholder meetings, Participate in team periodic team meetings, project meetings
with other functional groups in customer organization as may be required.
Virtualization Management
Ensuring virtualized environments are licensed compliantly,in the most cost effective manner and also recommending
options where available.
License Advisory
Providing advisory internal stakeholders on how they should deploy/license software.
Liaise with functional workgroups within SoftwareONE
To be the conduit between customer and various functional teams globally in SoftwareONE for the purpose of leveraging different expertise in order to complete a task or resolve an issue.
Liaise with various functions workgroups within customer organization.
Reach out to various functional teams globally in customer organization for the purpose of planned task or issue
resolution.
What we need to see from you:
5-10 years of minimum professional experience in licensing industry with successful SAM Management / software licensing experience across publishers.
Excellent Command Of English (Written & Spoken)
Ability To Work Independently With Minimal Supervision
Software Asset Management (SAM) Licensing Knowledge
Ability to interact / sell ideas to with various levels of stakeholders i.e. Operational to Senior Management
Good understanding of virtualized environments, active directory/SCCM
Experience using ServiceNow Request Management Tool
Flexera tool experience is a must.
Customer Facing Experience Mandatory
What you should really know about us.:
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.
Patrick Winter, Founder.
What we expect from our employees:
Success at SoftwareONE is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareONE employees are energized, agile, and are laser-focused on delivering world-class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity, and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.
“SoftwareONE is an equal opportunity employer. With employee satisfaction as one of our core values, we are passionate about diversity and are committed to creating an inclusive environment for all of our employees. We want every employee to have the greatest experience of their career.”