Full Job DescriptionJob Function: Cloud & Software Services Why SoftwareONE?:
SoftwareONE is a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With an IP and technology-driven services portfolio, it enables companies to holistically develop and implement their commercial, technology and digital transformation strategies. This is achieved by modernizing applications and migrate critical workloads on public clouds, while simultaneously managing and optimizing the related software and cloud assets and licensing. SoftwareONE’s offerings are connected by PyraCloud, its proprietary digital platform, which provides customers with data-driven, actionable intelligence. With around 7,700 employees and sales and service delivery capabilities in 90 countries, SoftwareONE provides around 65,000 business customers with software and cloud solutions from over 7,500 publishers. SoftwareONE’s shares (SWON) are listed on SIX Swiss Exchange. For more information, please visit https://www.softwareone.com/e.
SoftwareONE Holding AG, Riedenmatt 4, CH-6370 Stans
The role:
Technical Consultant
Act as a consultant to the customer on technologies like Microsoft 365, Active Directory and System Center Configuration Manager (Knowledge on Operation Manager is desirable)
Designing and Implementing M365 Services – Predominantly Microsoft Endpoint Management (Intune and Defender), DLP and Retention policies and System Center configuration Manager and Exchange online.
Responsible for administration of M365 services and System Center configuration manager
Respond to escalated customer service issues using email, phone, and Microsoft teams
Work within a regional support team covering 9×5 operations
Responsible for general health and maintenance of service offerings
Work on a variety of challenging and complex problems in a fast-paced production environment
New implementations and migrations whenever required
Conduct Assessments and Report Creation
Status reporting and Document deliverables
What we need to see from you:
Bachelor’s degree in computer science, electrical or computer engineering or related degree preferred
Experience : 6 + Yrs into Azure Active directory, Hybrid AD, Intune and System Center configuration manager. 2 to 3 years’ experience in Managing Exchange online and Teams environments
Primary skills
Experience in implementing Intune, Microsoft Defender, Hybrid AD/ Azure AD and System Center configuration manager
Knowledge on System Center configuration manager Co Management
Secondary Skills
Experience in Email and Active Directory Migrations.
Experience in migration from Exchange on premise to Exchange online
Identity (Authentication & Authorization)
Strong oral and written communication skills in English
Communicates clearly and tactfully
Motivated and quick learner
Willingness mentor, teach, share knowledge with team members and other operational teams
Certified on Microsoft M 365 Technologies