SKILLS AND EXPERIENCE REQUIRED FOR THIS ROLE –
Contact potential or existing customers to inform them about a Microsoft CSP offering or service using scripts.
Answer questions about products, Licensing & offers for inbound opportunities.
Qualify customer requirements and close sales.
Direct prospects to the Presales team for tech related discussion.
Manage all leads & opportunities in CRM.
Take and process orders in an accurate manner.
Handle grievances & provide solution.
Go the “extra mile” to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.
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