JD FOR BPO MNC* Job Title : Customer Care Representative Industry : BPO/Call Centre Work DESCRIPTION : Extend support customer as per defined SOPs projects : Email Support for a Financial Institution, Voice Support, Email and CHAT support for apparel and Courier partner, location : Work from Office (Noida Sec-1) JOB PURPOSE: Attending customer’s queries/complaints as per defined SOP through Inbound and Outbound Calls, CHATs and Emails. Precise training and on job experience shall be imparted time to time to help in meeting expectations. Objective is to create more employment scopes especially for Semi Skilled citizens. Shiprocket Skill Sets: EDUCATION: 10+2 & Above LANGUAGE PROFICIENCY: Good in English communication and writing. Work Experience: Minimum 1 Year experience in BPO/Call Centre, preferably in Finance (Fresher can also apply). GENDER: Both Male and Female can apply OPERATION WINDOW: 7am – 12am (9 Hour Window.) Relocation: Should be a resident of Delhi, Noida, Ghaziabad or ready to relocate. vertical: Voice/Chat Customer Support Remuneration and other benefits: CTC/p.a: INR 2,00,000/- to 2,30,000/- PF/ESIC: Covered Training compensation: Paid from Day-1 Other allowances: Lucrative Performance Bonus, Split Shift and Over Time allowances paid; f2f interview only call/contact 9205936567
Job Types: Full-time, Regular / Permanent
Salary: ₹17,000.00 – ₹23,000.00 per month
Benefits:
Schedule:
Supplemental pay types:
COVID-19 considerations:
cv and mask,adhar card for f2f
Ability to commute/relocate:
Education:
Experience:
Language:
Speak with the employer
+91 9205936567