Six Senses Hiring for Director of Human Resources at Fort, Mumbai, Maharashtra Full Time

In this role, I will assume full responsibility for the efficient operation of the Human Resources department to provide exceptional products and services within brand operating standards.

My key role is the preparation and implementation of the resorts’ human resources plan including manpower plan, benefits and payroll budget, training and induction plans in line with needs and host engagement initiatives. I will oversee recruitment and host ratios, succession planning and career development plans, conduct host satisfaction surveys and formulation of corrective action, arrange periodic host meetings and awards, champion the performance management system, analyze host turnover statistics and trends, ensure job descriptions are up-to-date and relevant and maintain confidential host files.

Periodic salary and benefits surveys will be conducted, and recommendations made to remain competitive and in line with local prevailing statutes.

Host restaurant and the host committee, career fairs and various other host activities are my responsibilities. I will also champion the social and environmental activities in coordination with the Sustainability Manager and coordinate with the identified organizations to carry out all planned social responsibility initiatives.

By keeping abreast of industry intelligence, trends and practices and updating knowledge and skills, I will continually focus on talent management for our hotels, resort and spa and for Six Senses. Training and human resources practices will be constantly assessed to remain relevant and effective.

A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security, fire, emergency, evacuation and crisis procedures will be maintained by myself and all hosts in line with brand and statutory requirements.

An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback. In the event of guest or client complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests and clients.

Interaction and communications between departments under my control and other departments within the resort are clear and effectively maintained to support the smooth running of the resort. I will perform any additional duties given to me by the General Manager. Qualification : To execute the position of Director of Human Resources, I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results. I possess a minimum of a Bachelor’s degree in Business, preferably in Human Resources or Hospitality Management and more than five years’ experience in a similar human resources role.

I am a personally involved, visible and proactive leader with excellent organizational skills, capable of providing focused direction and continuing to establish the property’s prominent position within the market. I possess a well-developed capability for strategic decision-making and a track record of proven results in the areas of customer satisfaction, operational excellence, host satisfaction, revenue and profit.

In terms of human resources management, I have an intuitive sense for motivating people, a passion for excellence and an understanding of the sophisticated needs of luxury customers and the hosts who serve them.

My financial acumen positions me as a business savvy leader with demonstrated financial understanding and interpretation of reports plus cost control.

From a people management perspective, I am a responsive, engaged and interactive leader, capable of building strong positive relationships with hosts that results in a shared vision of success for the operation, demonstrated ability to leverage shared resources, undertake training as needed and to manage through influence.

Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I have an excellent command of written and spoken English with some knowledge of the local language and customs. Accommodation Provided : Yes Benefit : Six Senses Benefits Job Code : SSFBW HR Contact : Six Senses Management Recruitment
[email protected]

Job Type: Full-time

Work Location: Multiple Locations