Siemens Hiring for Head of Business Integration & Service owner (f/m/d) at India Full Time

Build this New Chapter with us…

As Head of IT ECP ERP-CP BSO you are responsible for provision of end2end services. You are managing and monitoring the provided services and you permanently care about service life cycle management and establishing new service models.

IT ECP ERP-CP BSO provides bundling of customer demands, fostering of service and support and Supports Information Security and internal/external Audit requirements reflecting with mission of Siemens IT; You maximize the value of the product/service by pushing innovation and providing customer focused service end-to-end and improving it continuously.

Change the future with us…

Using your expertise, you will be responsible for:
Taking responsibility in solving business issues proactively.

Managing the provider performance according to contractual agreements

Assignment of resources according to delivery situation and requirements in collaboration with respective Service Group Leads, Service Owner and Sub-Service Owner

Develop and increase capabilities of functional domain expertise

Ensuring knowledge sharing and community building across all services

Ensuring individual training and development plans for employees to enable cross system assignment of employees

Transition of projects into a working service environment

Creating and establishing service level agreements with the customer

Pushing innovation and continuously improving the services

What you need to make real what matters.

Deep knowledge of the supported services and processes within the service tools

Ability to translate customer needs into IT tasks

Experience in agile methodologies, preferably in a large-scale environment

Understanding business goals, objectives and needs of the business environment in relation to the system at stake

Experience as member of an international, virtual team and working with external partners

Furthermore, you have team leading skills and IT Service Provider management experience as well as working understanding of SAP / software implementation methodology and tools

Personally, you score with time management and organizational skills, strong communication and negotiation skills as well as a high customer orientation

To find your way around your international environment you have written and verbal communication skills in German and English

#SiemensIT

Make your mark in our exciting world at Siemens.

www.siemens.com/careers – if you would like to find out more about jobs & careers at Siemens.

FAQ – if you need further information on the application process.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Organization: Information Technology

Company: Siemens AG

Experience Level: Experienced Professional

Job Type: Full-time