Siemens Hiring for Executive – Customer Service (EH) Job at Uttaranchal Full Time

Pre- requisites :

1. BE/ Diploma in Electrical / Electronics or similar qualification

2.Good Knowledge on Low Voltage drives with commissioning / service exposure of +5 years (for BE) / +8 years (for Diploma) exeperience in drives.

3. Application knowledge in the industry area of Sugar/Petrochemical / Metal / Cement/ Paper/Tyre etc.

4.Good communication skills & service attitude is important.

5. Travelling on short notice and to serve customers

6. Know how on Siemens Drives & PLC will be considered as additional benefit

Roles & Responsibilities :.

1. To provide service support to customers at a short notice and ensure customer delight

2. Drive service business portfolio ( service contract , retrofits , spare parts , repairs )

3. To provide lead generation to sales team for business growth

4. To monitor & take actions on open calls , escalated cases ,service business targets

5. Focus on industry segment like Sugar / petrochemical /Metal/ Paper Industries apart from discrete industries which is in line with our portfolio growth commitment

6. To drive digitalization portfolio like Predictive services

7. Engineer will be stationed at Rudrapur