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Transportation / Logistics

Siemens Healthineers Hiring for Service Operations Team Leader Job at Vijayawāda Full Time

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Areas of Responsibility
  • Maintain highest customer satisfaction incl. profitability in particular within the framework of Siemens Healthcare, Customer Services. The function build the “One face to the customer” and act as a “Customer Care Manager” and ensures that all customer requirements are met.
  • Implementing the service budgets by including the installed base development, the contractual/non-contractual work and service sales programs to meet the defined Healthcare target agreement
  • Ensure highest technical, operational and financial performance installation projects, equipment services and maintenance,
  • upgrades and updates of medical equipment according technical specification.
  • Cooperation with the Service Operation functions and follow the implemented the required Service Support Processes SERVOR (Registration, clarification, dispatch, spare part logistic, service confirmation)
  • Overview recourse development and execute required man power calculation related to I-base development and budget frame; Develop staff training in coordination with its respective supervisors/managers
  • Ensure extensive sales support to the local sales organization / modality manager; Coordinate customer pricing for maintenance contract and other service sales offers; Ensure technical collaboration and knowledge transfer during sales offers and projects
  • Holds the disciplinary responsibility for the staff it is assigned to him/she; Informing the staff about the economic development of the business

Education & Qualification
  • University degree in BE / BTech in Electronic, Instrumentation, Bio-Medical Or Electronic & Communications, Additional degree in Business Administration preferable.
  • Typically 7 – 10 years as Customer Service Engineer experience with a proven track record, preferably in the relevant industry / market.


Organization: Siemens Healthineers


Company: C&S Electric Limited


Experience Level: Mid-level Professional


Full / Part time: Full-time

Job Overview

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  • Location:
  • Job Title: Siemens Healthineers Hiring for Service Operations Team Leader Job at Vijayawāda
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