Full Job DescriptionVacancy Name Desktop Architect – O365 Specialist
Requisition No VN689
Time Type Full Time
Location Gurgaon Office
Additional Location
Country India
Job Description
Do you enjoy evaluating new technology to improve the security and productivity of the workforce? Do you excel in configuring complex tools? SHL is seeking a Desktop Architect with a deep knowledge of O365 to join our End User Computing team in Gurgaon. As a Desktop Architect you will evaluating and supporting critical software tools used by all SHL’s global workforce.
SHL fosters a collaborative and supportive work environment where individuals strong on technical aptitude and attitude will have opportunities to grow their professional careers by working with experienced IT colleagues and management. The ideal candidate will possess a demonstrable track record of success in third-line support and deep expertise in more than one of the following technologies:
Experienced in the design and architecture of O365
Technical knowledge and understanding of Office 365 Products including Teams, Exchange, Sharepoint and Onedrive
Active Directory Office 365 Administration – Exchange Online, Conditional Access, Azure AD, OneDrive
NexTHink
Ping ID / SSO / MFA
Windows Server
As a Desktop Architect with responsibility for O365, you will develop, manage and implement the O365 environments used by SHL’s global workforce. The role also supports current and reviews new end user technologies, develops standard end user environments for use within the corporate network, packages company owned software and automates desktop and service desk tasks to improve service delivery. Key to success is deep technical knowledge alongside that ability to find creative solutions.
Key Accountabilities:
Maintain and manage O365 platforms
Develop strategies to review and upgrade the existing O365 platforms
Work with the existing O365 architects and support
Evaluate new technologies related to end user computing (Windows, Mac, Linux and Mobile) for use across SHL
Develop standard work environments on company owned devices to ensure usability, performance and security requirements are maintained
Create and maintain company standard PC, Mac and Linux images ensuring each meets usability, performance and security requirements. Images should be able to be remotely deployed
Experience of NexThink and an ability to optimise it.
Automate service desk and desktop support tasks using various scripting languages (VB, PowerShell)
Package all SHL owned software for deployment via enterprise distribution tools
Administration of Office 365
Manage Proofpoint Anti-spam/phishing software
Manage Ping ID configuration for SSO and MFA
Manage SHL’s estate of iPhones and Apple DEP software
Evaluate and assess viability of end user technology devices to include new laptops, Macs, mobile devices, and tablets
Required Skills & Experience:
2+ years of experience managing and optimising O365 platforms
2+ years of experience administering Office 365
Experience with Group Policy and Active Directory
High level of attention to detail and strong organisational skills
Excellent problem solving/analytical skills
Excellent oral and written communication skills
Ability to work in a fast-pace environment
Must be able to multi-task, change direction, set priorities, and meet deadlines
Dependable and available to work early or late to meet deadlines when required
Must be able to work in a team environment
Must be able to work with minimal supervision
Our Ideal Candidate Also Has:
MCSE certified is a plus
Microsoft 365 Modern Desktop Administrator Associate (MD100/MD101)
Microsoft 365 Enterprise Administration Expert (MDAA + MS100/MS101)
Experience of Linux and Amazon Workspaces
What SHL Can Offer You:
A culture comprised of diverse, global teams who have a passion for collaboration and client service.
A comprehensive benefits package from day one.
Support, coaching, and on-the-job development to achieve career success.
About Us
SHL helps companies optimize performance and productivity through deep people insights. Our market-leading people analytics and technology equip leaders and their teams to make confident, data-driven talent decisions that lead to stronger business outcomes.
We anticipate, and help organizations solve, their most pressing talent challenges. Our science and technology maximize the potential of people through data driven insights, an unmatched portfolio of products, engaging experiences built on science and global expert services. From Talent Acquisition through Talent Management we create diverse, agile, and innovative workforces across the globe. We need highly motivated people to join our dynamic global team. We’re driven by Strong Connections, Curiosity, Fearless Innovation, and Impact.
What SHL can offer you
A culture comprised of diverse, global teams who have a passion for collaboration and client service.
A comprehensive benefits package.
Support, coaching, and on-the-job development to achieve career success.
The ability to engage, influence, and impact a broad array of the world’s leading executives.
Our mission is to maximize people’s potential.
At SHL, we love what we do and the good it creates for our customers and our people, it’s our obsession. Our culture is inclusive; we embrace diverse perspectives and collaboration to drive forward innovation and growth.
We build strong relationships based on honest conversations, ongoing feedback and a healthy dose of fun.
We challenge, inspire and develop each other, which empowers us to own our destiny and our careers.
We support each other – always. If this is important to you, consider a career at SHL.
SHL is an equal opportunity employer.