Full Job DescriptionThe Role
Where you sit in
You will be part of the diverse and cross-disciplinary VP-ship that brings together Catalyst, Analytical, Rock and Fluids as well as site management teams of STCA and STCB (PTX/A) to deliver technology in a more efficient and effective manner. The incumbent will administratively report to GM Novel Materials R&D but will provide administrative support to all the groups of technical and managerial staff in PTX/A that is based in Shell Technology Centre Bangalore (STCB). This will include the GM Analytical Technology and GM STCB Site Manager, in addition to GM Novel Materials R&D. All 3 groups will be key customers.
What is the role?
The role comprises provision of various administrative support to a group of technical and managerial staff in PTX/A in line with P&T business support list of services. This may include 1st line support to SERP Time writing and Concur/Expenses; usage and administration of departmental credit cards for defined low value/low risk procurement; staff on boarding/ off boarding; creation and updating organograms; support for MOR rounds/ OR job postings; expense claim processing for complex trips and managerial staff; booking complex trips + visas; management of on- and off site workshops/conferences, meetings, events including researching venues & negotiating with third parties; supporting site based common events like Safety day, Innovation day and various LOD audits and Shell Internal audits; coaching technical staff with administrative tasks which do not fall under the ASU list of services. This will include use of the available self-help tools (e.g. book-it, HR Online); document management : preparing business documents using Shell templates in SST2000, format Technical Report & providing Quality Check, distributing technical reports, filing activities, download/upload files in Livelink, maintain Shared Folders; provide support in managing departmental SharePoint sites and compliance with Records Management policies; office Administration: provide general admin support where applicable, i.e. complex/large scanning, printing, reproduction, binding, typing, faxing. Liaise with Shell Real Estate on stationery, office machines, pigeonholes, cabinets & trolleys; support and maintain technical and administrative Workorders in IQN.
Incumbent will be part of a small physical team and wider virtual team of admin staff delivering a range of administrative/ hybrid activities.
What do we need from you?
Flexibility, positive attitude, customer focus with the confidence to coach and guide business/ technical staff on correct procedures.
Ability to deal with multiple competing priorities and tasks
Ability to be proactive and identify areas for enhanced support and business improvement
Basic Bachelors degree with min. 3-6 years of relevant work experience in a similar role
Proficient with standard office software; including Excel, Word, PowerPoint, Outlook
Solid experience with the various tools/ systems (e.g. book-it, SERP time writing, SAP TMS/ expenses, Live-Link, TRIM)
Genuine interest to develop intimacy and knowledge about the specific location and/or business units.
Apply and encourage best practices globally across P&T and provide suggestions for optimising to get things done more efficiently
Take personal accountability to ensure timely delivery of commitments
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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