Sharmista Tranding Hiring for Customer Care Process Fresher Can Apply Now Job at Āzādpur Full Time

• Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
• Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers’ requests.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
• Refer unresolved customer grievances or special requests to designated authority for further investigation.
• Addition of new Clients and retention of existing clients.
• Make reports on Excel, work on portals, Google sheets.
• Take orders and make Invoice of finalized ones.

Contact: – 7678629199

Job Types: Full-time, Fresher

Salary: ₹13,500.00 – ₹25,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)