Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Salary
:
Rs. 70.00 k – 1.50 Lac
Industry
:
Education / Training / NGO / Trust / Society / Regulators / Industry Associations,
Functional Area
:
Teaching / Education / Training / Counselling,
Role
:
Counselor,
Key Skills
pro
process
Desired Candidate Profile
Experience
:
Required candidates with 0 to 2 Year(s) of experience. Freshers eligible
Education
:
UG Graduation – Any of Degree, – Any of Specialization,
Candidate Profile
:
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills