Senior Manager – Institutional Banking Job at Gurgaon Full Time

Senior

Manager, Wholesale / Institutional Banking SME

Function: Operations

Gurgaon, India

With a startup spirit and

80,000 curious and courageous minds, we have the expertise to go deep with the

world’s biggest brands—and we have fun doing it. Now, we’re calling all you

rule-breakers and risk-takers who see the world differently and are bold enough

to reinvent it. Come, transform with us.

Our

focus is to make sure we have the right set of people delivering what we

promise. People who think with design, dream in digital, and solve problems

with data and analytics. People who obsess over operations, focus on the

details, and lead change by being curious, incisive and courageous in

everything they do—on a foundation of unyielding integrity.

Inviting applications for the role of Senior Manager, Subject Matter Expert in

Wholesale / Institutional Banking processes

In

this role, Genpact Credit Risk Practice team offers a dynamic work environment

to work directly with Large Banks and financial institutions focused on

offering products like Secured Loans, Revolvers, Asset Based / Backed Lending,

Leverage finance, Project finance etc.

You will work

closely with the middle and senior management personnel of the client in originations,

underwriting and portfolio management teams and will lead this team and be

responsible for delivery of output for multiple clients.

You

will be expected to be focused on Banking Financial Services & Capital Market

industry’s realities and pain points with a focus on commercial credit domain and

know how to solve these using analytics and technology.

Responsibilities

·

Works

as a subject matter expert in credit risk space of Large ticket lending operations

·

Leading

operations and spearheading processes for excelling business targets for the

Business Unit

·

Meet

all people management metrics: Responsible for Attrition, Manpower requirement,

Capacity planning, Utilization and Scheduling, Productivity per person,

Monitoring, Time Management, Seat Utilization, Statement of Work, Business

Continuity Plan, Reports, Dashboards, other deliverables as required

·

Respond

to customer inquiries and problem escalations

·

Proactively

resolve people issues and ensure that attrition is well below the defined

target

·

Driving

Continuous Improvement Initiatives

·

Deep

technical expertise and data orientation in controllership, Management

Information System and Service delivery

·

Communicate

with the customer on a regular basis to discuss operational issues and CTQ

delivery, raise issues proactively & build relationship, understand

customer issues proactively, fix to get the delight factor

·

Set

goals for the team and communicate goals on a regular basis

·

Coach

& mentor people – Motivating team with excellent people touch

·

Productivity

and Process Transformation commitment and upstream improvement opportunities

using Lean Six Sigma

·

Leading

calls with clients and other business functions

·

Running

multiple projects independently

Qualifications

Minimum qualifications

·

CA /

CFA / MBA Finance (from a top-tier institute)

·

10-12 years

of relevant research and financial experience

·

Relevant experience in a BPO/KPO

·

Ability to handle large teams (50-100 resources)

with diverse skills and needs and spread across multiple accounts

·

Customer

Management exposure and good presentation skills is a must

Preferred qualifications

·

Understanding

of Risk is a plus (Credit, market, geographic, operations)

·

Good

understanding of fundamental accounting principles as well as of macroeconomic

and microeconomic function

·

Ability

to understand and analyze company reports and financial statements and write

summary reports, analyze sector/market trends

·

Analytical

bent of mind with attention to detail

·

Effective

communication skills and equipped with excellent knowledge of MS Excel,

PowerPoint, Word

·

Knowledge

around automation tools and technologies preferable

Genpact is an Equal Opportunity

Employer and considers applicants for all positions without regard to race,

color, religion or belief, sex, age, national origin, citizenship status,

marital status, military/veteran status, genetic information, sexual

orientation, gender identity, physical or mental disability or any other

characteristic protected by applicable laws. Genpact is committed to creating a

dynamic work environment that values diversity and inclusion, respect and

integrity, customer focus, and innovation. For more

information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.