SAPRO Looking for Desktop Support Engineer at Bengaluru, Karnataka, India Full Time

Job Description: Title: Systems Engineer (1 year Contractual Role)

Roles & Responsibilities:

• Administer Microsoft Office 365 environment, including user provisioning and licensing.

• Manage end-point devices and ing.

• Provide network support and troubleshoot connectivity issues.

• Configure and manage printers across the organization.

• Facilitate video conferencing and manage user communication tools.

• Provide IT support to optimize operational efficiency.

• Resolve technical issues, maintain hardware, and install software.

• Support users and respond promptly to service issues and requests.

• Repair and replace equipment, as necessary.

• Test new technology solutions.

• Fulfill ad-hoc business as usual (BAU) requirements.

• Communicate with clients regarding IT support services.

• Manage site support operations and supporting services, including security and transport.

• Manage the asset management life cycle.

• Handle CCTV and access control management.

• Design, allocate, and manage welcome kits and inventory.

• Manage vendors, coordinate contractual work, and handle monthly invoicing.

Skills and Qualifications:

• Bachelor’s degree in information technology or a related field of study

• 5 – 7 years’ experience in an Information Technology Support role.